Introduction
SuperGrader ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered grading service.
Information We Collect
Personal Information
- Name and email address
- School or institution affiliation
- Payment information (processed securely through third-party providers)
- Account preferences and settings
Educational Content
- Images of student papers and assignments
- Answer keys and rubrics
- Grading results and feedback
- Usage analytics and performance data
How We Use Your Information
- Provide and improve our grading services
- Process payments and manage accounts
- Send service updates and educational content
- Analyze usage patterns to enhance our AI models
- Comply with legal obligations and protect our rights
FERPA Compliance
We understand the importance of protecting student educational records. SuperGrader is designed to comply with the Family Educational Rights and Privacy Act (FERPA). We act as a school official with legitimate educational interests when processing student work.
- Student data is used solely for grading purposes
- We do not sell or market student information
- Access is limited to authorized personnel only
- Data is securely deleted when no longer needed
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access controls and authentication
- Secure data centers with physical protection
Data Storage and Retention
Where Images Are Stored
All uploaded images are stored in secure, encrypted cloud storage within the United States. Our servers are SOC 2 compliant and located in data centers with 24/7 physical security monitoring.
Student Name Processing
Student names visible in uploaded papers are not extracted, stored, or processed separately from the image. Names remain only as part of the image data and are automatically deleted with the image after processing.
File Retention Policy
- Immediate Processing: Images are processed for grading within seconds
- Automatic Deletion: Original images are automatically deleted within 24 hours
- Grading Results: Scores and feedback are retained for 30 days unless you request deletion
- Manual Deletion: You can delete any data immediately from your account dashboard
AI Training Data
Your student data is NEVER used for AI training. We use only anonymized, aggregated performance metrics to improve our algorithms. Individual student work, names, and identifying information are strictly prohibited from training data.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us at:
SuperGrader Privacy Team
123 Education Ave, Austin, TX 78701
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of SuperGrader after such changes constitutes acceptance of the updated policy.